Emotional Intelligence 2.0 – The Art of Self-Management

Emotional Intelligence 2.0 – The Art of Self-Management
The second of four (4) core competencies uncovered in the research presented in Emotional Intelligence 2.0 is Self-Management, defined as “your ability to use your awareness of your emotions to stay flexible and direct your behaviour positively”.
We talked about self-awareness, defined as “the ability to recognize and understand emotions in yourself”,  in the last couple of referral tips. Its importance is obvious as we build on this foundational competence to examine self-management, the second level of personal competence. You can’t manage your emotions if you are not aware of them.
To connect the self-management principle with referral marketing, I would suggest that it is not in your interest  to have an explosive referral source or partner who can’t manage their emotions. It is an equally unattractive consideration to be a referral source or partner who does not do a good job of self-management. No one wants to be a “bull in a china shop” because their emotions are not well-managed.
Bradberry and Greaves go deeper into self-management with the following explanation,
…This (the above definition of self-management) means managing your emotional reactions to situations and people. Some emotions create a paralyzing fear that makes your thinking so cloudy that the best course of action is nowhere to be found – assuming that there is something you should be doing. In these cases, self-management is revealed by your ability to tolerate the uncertainty as you explore your emotions and options. Once you understand and build comfort with what you are feeling, the best course of action will show itself…”
It is all about “building comfort” and staying “flexible” in order that your thinking brain can take over. By putting your immediate needs on hold, you can remain true to your more important, bigger picture goals.
The best self-managers are able to see a task through without “cracking”. They can put their own needs on hold while watching very carefully for any emotional tendency that might control them.
Bradberry and Greaves equip us with seventeen (17) self-management strategies in their book of 66 strategies in total.
Here is a selection three (3) of the list of self-management strategies from Emotional Intelligence 2.0 which will be explored and expanded upon in next week’s tip in light of creating a really solid referral relationship,
1)     Make Your Goals Public
2)     Smile and Laugh More
3)     Visual Yourself Succeeding

Until next week’s tip where all of the self-management strategies will be reviewed…

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