Emotional Intelligence – What You Don’t Know Will Hurt You
Emotional intelligence is a term that is used frequently in the world of human relations.
At the same time, it is a term that is often not well-understood.
Today’s tip is written to underline the importance of understanding the level of your emotional intelligence and its impact on your referral marketing efforts.
What you don’t know about your own emotional intelligence can hurt you.
Lack of emotional intelligence can affect deeply your aptitude to create the high quality relationships that generate easily closable referrals along with the influential and comprehensive network that you are seeking to grow your business. And reach your full revenue potential.
“EQ is so critical to success that it accounts for 58% of performance in all types of jobs”, claim Bradberry and Treaves. How much more important is EQ when you are a professional service provider who is also creating jobs for yourself – on an ongoing basis?
First things first…
What is Emotional Intelligence (EQ)?
“Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behaviour and relationships”
is the definition offered in Emotional Intelligence 2.0, written by Bradberry and Greaves.
The two authors identify four emotional intelligence skills which can be identified within 2 larger categories,
1) Personal Competence: Self-Awareness skills and Self-Management skills
2) Social Competence: Social awareness and Relationship Management Skills 2
Self- Awareness Skills
Let’s focus on the foundational skill set, self-awareness skills, defined in Emotional Intelligence 2.0 as,
“…your ability to accurately perceive your own emotions in the moment and
understand your tendencies across situations. Self-awareness includes staying on top of your typical reactions to specific events, challenges and people. A keen understanding of your tendencies is important; it helps you quickly make sense of your emotions. A high degree of self-awareness requires a willingness to tolerate the discomfort of focusing on feelings that may be negative”.
This willingness to tolerate the emotional discomfort that leads to self-awareness, and to EQ success, is in short supply, unfortunately.
Please consider the final statistic of today’s tip from Emotional Intelligence 2.0,
Only 36 percent of the people tested (500,000 +) are able to accurately identify their emotions as they happen”.
Where do you fit in with these statistics?
Are you part of the lucky one-third who can identify their emotions as they happen? And create the groundwork for managing your emotions for a higher EQ?
Or are you a part of the majority, the two-thirds, who need to learn to identify their emotions in order that they can manage them?
Wherever you may land with the above numbers, one thing is for sure.
What you don’t know about your EQ can hurt you.
The best news? You can grow your Emotional Intelligence (your EQ) any time you wish. It all starts with self-awareness.
Next week’s topic will be about the foundational EQ skill of self-awareness, how to access and grow this critical skill for referral success.